CloudBerry Unigma Webinar
Saturday, January 21st 2017 by Kirill Bensonoff
Your customers need to be ready for disasters like hurricanes, earthquakes, and floods before they happen. Disaster recovery (DR) can do this with a series of procedures and policies that are designed to help your customers recover from disasters and continue working. “There’s nothing like a jolly good disaster to get people to start doing … Continue reading Is Your Business Ready For The Next Disaster? Continue Reading
scp
Wednesday, January 18th 2017 by Kirill Bensonoff
As you probably know, Microsoft’s Cloud Solution Provider Program (CSP) enables partners to sell cloud services with direct resell, provision, billing, and also to provide support capabilities. In the Direct CSP model, you own the billing relationship with your customers, this is why: 1. You set the payment terms that are most appropriate for your business … Continue reading Bill for Azure CSP Continue Reading
As featured in Huffington Post - What You Need to Know in 2017
Tuesday, January 10th 2017 by Kirill Bensonoff
As more companies adopt the cloud, the demand for people with cloud expertise increases. To respond to this, more IT departments will be making cloud-focused training a priority. Some of the training will focus on hosted databases, infrastructure-as-a-service, and cloud security. Companies will also look for employees that have experience with major cloud platforms like … Continue reading As featured in The Huffington Post: What You Need to Know in 2017 Continue Reading
What MSPs Need to Know About APIs
Thursday, January 05th 2017 by Kirill Bensonoff
Application Programming Interfaces (APIs) are creating new opportunities for MSPs. While businesses used to be tied to local legacy software, MSPs can now deliver many of these services by writing apps that take advantage of existing APIs. If you’re interested in learning more about how APIs can be used to create new and potentially profitable … Continue reading What MSPs Need to Know About APIs Continue Reading
Best Practices For Reducing Your AWS Costs
Thursday, January 05th 2017 by Kirill Bensonoff
Amazon Web Services (AWS) offers a wide array of features, allowing customers to customize the service to fit their needs. The downside of this flexibility is that the bill can quickly expand faster than initially intended. When this happens, customers frequently look for ways to reduce their AWS cost by reducing unnecessary options that typically … Continue reading Best Practices For Reducing Your AWS Costs Continue Reading
aws consolidated billing
Monday, December 05th 2016 by Kirill Bensonoff
AWS consultants and AWS resellers are aware of the term consolidated billing, which Amazon Web Services uses in order enable resellers to earn a commissions, or to help enterprises break out their departments for billing and chargebacks. Consolidated billing method is used by AWS Reseller partners, MSPs, SI’s and others who use multiple accounts and … Continue reading AWS Consolidated Billing for MSPs and Resellers Continue Reading
Where Did The Jobs Go?
Tuesday, November 29th 2016 by Kirill Bensonoff
If you’re feeling the crunch as you watch projects such as setting up servers and installing applications disappear, it’s not your imagination. Not so long ago, companies were setting up Microsoft Exchange servers, web servers, and more. Businesses needed lots of applications installed on every workstation, along with the proper licenses. MSPs had the opportunity … Continue reading Where Did The Jobs Go? (And What MSPs Need To Do To Survive) Continue Reading
Making Money In IaaS Clouds
Tuesday, November 15th 2016 by Kirill Bensonoff
In case you didn’t notice, traditional managed services are going through a transformation. For example, where we used to make money managing Exchange servers, now Office 365 is removing Exchange servers, and potentially decreasing revenues. In other cases, products that MSPs used to support such as traditional accounting systems are now moving to the cloud. … Continue reading Making Money In IaaS Clouds Continue Reading
Unigma November 2016 Features
Saturday, November 12th 2016 by Kirill Bensonoff
We are very excited to announce the November 2016 release. ☑ SmartTasks (beta) We heard many of you asking for help, and one of the most common questions is “how can your tool help me save time”? We worked long and hard, and today, we are announcing SmartTasks, these are event driven and improved Tasks. SmartTasks help … Continue reading November 2016 New Features Release – SmartTasks and More Continue Reading
Save Money in AWS and Azure by Scheduling VM Shutdowns with Unigma Tasks
Wednesday, November 09th 2016 by Kirill Bensonoff
Unigma is proud to present a new blog series on how to use Unigma to help you manage your clouds most effectively. We debut this series with a post on How to Save Money in AWS and Azure by Scheduling VM Shutdowns using the latest Unigma feature called Automation Tasks. In early October, Unigma implemented … Continue reading Save Money in AWS and Azure by Scheduling VM Shutdowns with Unigma Tasks Continue Reading
Unigma Empowers IT Departments & IT Service Providers to Seize Innovation of Public Clouds by Managing in Unified Platform
Tuesday, November 08th 2016 by Kirill Bensonoff
As the majority of businesses make plans for increased public cloud usage, the unified cloud management platform Unigma offers benefits of cost-savings, performance monitoring and automation. Today Unigma, the unified cloud management platform, announces it has launched a new version that optimizes businesses’ use of public clouds. The new version is now available both to … Continue reading Unigma Empowers IT Departments & IT Service Providers to Seize Innovation of Public Clouds by Managing in Unified Platform Continue Reading
Turning Azure Into Gold
Friday, November 04th 2016 by Kirill Bensonoff
On November 3, 2016, Kirill Bensonoff, Unigma Founder, hosted a webinar on Turning Azure into Gold. Some of the topics covered were the Current Market Conditions, Service Opportunities with Azure, Margin and Billing, How to Build a Profitable Managed Service, Tools, and next steps. The webinar is available in the video below, and the PDF … Continue reading Turning Azure Into Gold – How to Build a Recurring Revenue Stream in Microsoft Azure Continue Reading
3 Ways You Can Use Azure for Disaster Recovery
Friday, October 28th 2016 by Kirill Bensonoff
Business continuity is essential for any company. A good disaster recovery plan is the best way to ensure that it is only a minor bump instead of putting the future of your business at risk. One of Azure’s many fantastic features is that it can get you ready for disaster recovery. Disaster recovery isn’t just … Continue reading 3 Ways You Can Use Azure for Disaster Recovery Continue Reading
Matthew Albritton
Wednesday, October 12th 2016 by Kirill Bensonoff
>> IT veteran will focus on growing Unigma’s visibility and resource offering to MSP market Unigma, the unified cloud management platform, announces the appointment of Matthew Albritton as vice president of sales. With more than 14 years of sales experience in the IT industry and related business fields, Matthew’s mission for Unigma is to help … Continue reading Unified Cloud Management Platform Unigma Appoints Matthew Albritton as Vice President of Sales Continue Reading
The Advantages of Artificial Intelligence for customer service
Tuesday, October 11th 2016 by Kirill Bensonoff
There was a time when new technology was written off as a fad. People knew that things will keep going on as they always have. Business would stay the same and our daily routine would stay the same. Then we saw the rise of the internet. Those of us who are young may not realize … Continue reading Artificial Intelligence and Inhumanly Good Customer Service Continue Reading
cloud cost calculator by unigma
Wednesday, August 10th 2016 by Kirill Bensonoff
As some companies have learned the hard way, growing a business with un-monitored cloud services can be expensive. Perhaps they pick a cloud service provider like Amazon Web services, Microsoft Azure, or Google Cloud without truly knowing the costs. Others don’t monitor their usage and pay for services they never use. Some companies learn from … Continue reading Amazon EC2, Azure VMs and Google Cloud Pricing and Cost Comparison Continue Reading
Shifting MSP Business Models For More Profits
Thursday, August 04th 2016 by Kirill Bensonoff
On September 14, 2016, at 11:00 AM ET, Autotask and Unigma will host a live webinar on how to turn managed cloud services into revenue gold. Hosted by Kirill Bensonoff, Founder, Unigma and Len DiCostanzo, SVP of Autotask Workplace Channels, the webinar will focus on opportunities surrounding end-clients’ migration to AWS, Azure and Google clouds, and … Continue reading Shifting MSP Business Models For More Profits Continue Reading
Unigma Offers IT Departments & Service Providers First Capability to Compare and Select Public Clouds
Tuesday, August 02nd 2016 by Kirill Bensonoff
Unified Cloud Management Platform unveils complimentary Beta version of Cloud Comparison Calculator, plus other key features in new product upgrade Unigma, a unified cloud management platform, announced today the Beta release of its Cloud Comparison Calculator. Unigma, which launched in January 2016, is targeted to support IT departments and IT service providers who are using … Continue reading Unigma Offers IT Departments & Service Providers Capability to Compare and Select Public Clouds Continue Reading
MSPs Guide To Growth - 5 Steps to Successful Social Media Management 2
Monday, August 01st 2016 by Kirill Bensonoff
The previous blog post on Unigma was related to Search Engine Optimization, an important marketing tool that will help you grow your business. On the same note, we continue with a new tips & tricks article, this time focused on Social Media Management, another important marketing strategy that every company should incorporate. Whether we like … Continue reading MSPs Guide To Growth – 5 Steps to Successful Social Media Management Continue Reading
Cloud Management - What Is It?
Wednesday, July 27th 2016 by Kirill Bensonoff
Every day, more businesses migrate applications to the cloud with big promises of ease-of-use, scalability, and lower costs. While all of these promises are possible, proper cloud management is needed to make these promises a reality. What is cloud management? Cloud management is the act of taking control over your public, private, and hybrid cloud. … Continue reading Cloud Management – What Is It? Continue Reading
best practices for monitoring azure
Monday, July 11th 2016 by Kirill Bensonoff
Since Infrastructure as a Service (IaaS) installations such as Microsoft Azure can quickly become complex, it is critical to monitor several parts of the cloud-based service to make sure your clients are receiving optimal performance. In order to do this, you will need to know how users are utilizing their applications as well as monitor the … Continue reading Best Practices For Monitoring Microsoft Azure Continue Reading
MSPs Guide To Growth - 5 Steps To Creating a Successful Website
Wednesday, July 06th 2016 by Kirill Bensonoff
In our previous article, we discussed about how to do IT by the numbers and ideas on how to test and track your marketing activities. The foundation of every online marketing activity is a great website, and there are a number of tools and activities we recommend undertaking prior to launching your first marketing campaign. The … Continue reading MSPs Guide To Growth: 5 Steps To Creating a Successful Website Continue Reading
Backing Up Your Cloud - Best Practices For Azure, AWS, and Google Cloud Backups
Monday, June 20th 2016 by Kirill Bensonoff
More businesses are seeing the real benefits of cloud computing. According to a recent report by Gartner, public cloud services are expected to grow 16.5 % in 2016. The amount of data we’re producing is also increasing exponentially, with IDC predicting by 2020 we will reach an incredible 40 zettabytes (ZB) of data. However, what … Continue reading Backing Up Your Cloud: Best Practices For Azure, AWS, and Google Cloud Backups Continue Reading
MSPs Guide To Growth - Doing IT By The Numbers
Thursday, June 16th 2016 by Kirill Bensonoff
So you want to grow your managed services business? As I started to talk about in the previous blog post of the MSPs Guide To Growth series, so does everyone else. Well, mostly everyone else, there are some people complacent enough to not want to grow. We can discount those as a competitive non-threat, and … Continue reading MSP’s Guide To Growth – Doing IT By The Numbers Continue Reading
MSP’s Guide To Growth – How Do I Grow?
Thursday, May 26th 2016 by Kirill Bensonoff
So, you started an MSP business? Or maybe you have been running one for the past 10, years. Congrats! (I have been personally involved in the MSP business since 2006 with ComputerSupport.com) Now, what does it take to grow? While attending the PropellerFest last week, I overhead one of the many speakers encourage entreprenuers to … Continue reading MSP’s Guide To Growth – How Do I Grow? Continue Reading
How to succeed with multi-cloud strategy
Tuesday, May 24th 2016 by Kirill Bensonoff
Are your clients taking full advantage of multi-cloud? 53% of enterprises are embracing two or more cloud providers. This is understandable considering how critical Infrastructure as a Service (IaaS) can be to an organization. Perhaps the question should be, why aren’t all of your clients using a multi-cloud strategy? Benefits of using a multi-cloud strategy … Continue reading How To Succeed With Multi-Cloud Strategies Continue Reading
0510_Cloud
Tuesday, May 10th 2016 by Kirill Bensonoff
A few years ago, it was common for businesses to keep all hardware and software in an on-premise data center. But now times are changing, and to keep up, traditional managed service providers (MSPs) are moving to the cloud. What is feeding this growth? Small and medium-sized businesses are forcing the change as they try … Continue reading Managed Services: Moving To The Cloud Continue Reading
Cloud Service Pricing
Monday, April 04th 2016 by Kirill Bensonoff
Pricing and packaging services strategically for sustainable profitability is the key to success for many MSPs. Some struggle with pricing right: charge per device or per user? Monthly fee or yearly subscription? How to scale and up-sell? How to identify upgrade opportunities? There is never a fit-it-all answer: you should always consider different models and … Continue reading Pricing For Success – Managed Services Pricing In The Cloud Ages Continue Reading
Unigma 1.0
Wednesday, March 16th 2016 by Lynn Zhou
So, Unigma 1.0 is here officially! Unigma Features: An integrated experience across the platforms that are widely used by MSPs today: ConnectWise, Kaseya and Autotask; and the ability to work their service tickets in a single place; NOC (Network Operation Center) service that can help partners who would like to offer around the clock cloud monitoring but don’t … Continue reading Announcing General Availability For Unigma: New Features, Easy Setup, More Integretions and The List Goes On… Continue Reading
Unigma New Release
Monday, March 14th 2016 by Lynn Zhou
We would like to announce exciting releases for the month of March. ☑ Google Cloud is now fully live! This means you can quickly add and monitor your customers’ Google Cloud accounts. Being a newer player, they are the most aggressive with pricing, and of course, make a great product. We now support Google Compute Engine, … Continue reading New Releases March, 2016 Continue Reading
cloud monitoring guide for MSPs
Tuesday, March 01st 2016 by Lynn Zhou
More and more companies are moving all or part of their infrastructure to the cloud and there is a clear boom in hybrid and native cloud utilization. New ways to manage applications, enable collaboration and empower end-users are just a few reasons among many to work with a cloud environment. Cloud monitoring has thus become … Continue reading Grow Your Profitability By Extending Monitoring Services To The Cloud Continue Reading
DaaS Prediction
Thursday, February 18th 2016 by Kirill Bensonoff
Over the last year or so, cloud service providers have seen a growing demand for hosted services: mobility, hosted multi-tenant file sharing and sync, as well as network-as-a-service offerings. This continues to grow in 2016 with more demand for a complete DaaS approach where hosted virtual workspaces will include apps, desktops, file sharing and mobility. … Continue reading Desktop As a Service Will See 50% Growth in 2016 – What Every MSP Should Know Continue Reading
IT Spend Forecast
Tuesday, February 09th 2016 by Lynn Zhou
Gartner’s Worldwide IT Spending Forecast for 2016 has recently been released. It has touched on various categories of spending across devices, IT services, data center systems, enterprise software, and telecom services market across the globe. Some of the predictions from the report should be carefully reviewed as they should help MSPs to refine strategy, prioritize … Continue reading 10 Things to Know About Gartner’s 2016 IT Spending Forecast Continue Reading
MSP Survival
Thursday, February 04th 2016 by Kirill Bensonoff
A recent Mordor Intelligence industry report predicts that the global managed services market will grow to $229.59 billion by 2020 at a CAGR of 10.20%, from estimate of $128.19 billion in 2014. While a seemingly promising outlook for MSPs, most haven’t realized the shadow: A lot more “newbies” are entering the markets and contributing to … Continue reading Die Hard In 2016 and the Year Ahead: A Survival Guide for MSPs Continue Reading
IT Services Outlook
Wednesday, January 13th 2016 by Kirill Bensonoff
Do you ever wonder what the future holds? I do. Having spent the last 10 years running an IT services company, one of my many jobs is making sure our products are aligned with the ever-changing forces of technology. Being advanced is excellent, though being on the cutting edge isn’t always great for business. I … Continue reading IT Services Industry Outlook for 2018 – A Founder’s Perspective Continue Reading
A Note From Founder
Tuesday, January 12th 2016 by Kirill Bensonoff
Today, we are excited to formally introduce Unigma, a unified cloud monitoring platform, purpose-built for IT service providers. After months of intense work planning, architecting and building the product, it’s ready for prime time. We set out to build Unigma based first and foremost on our own internal need. At ComputerSupport.com we have long held … Continue reading A Note From The Founder Continue Reading